The primary function of social services is to respond to a series of needs that are experienced as real by the population. This function can extract the following characteristics/needs: as educators families, in the moment that we have to intervene in the field of families at social risk, we have to bear in mind all of these needs. Referring to the last mentioned, the subsistence needs, we have to leave that there are people who themselves same, due to various circumstances, as it may be, the lack of housing or lack of power, are not capable of maintaining itself same and need the help and the support of institutions such as social services. On the other hand, the need for participation refers to people should exercise as citizens and they must facilitate access to forums of representation, as well as its recognition as such. A problem within this section, not only in what concerning the need for subsistence and participation, is the lack of ignorance; many families feel the need of information and accessibility, since they are unaware of the existence of resources and how to access them. 1.2 Social services social services beneficiary families beneficiary families vary depending on the programs or services provided them.
As educators families, want to know especially: 1.2.1. Families who are experiencing difficulties in the relations between its members tend to be families served by a team of professionals providing support through the service of prevention and intervention family and who frequents to consist, in most of the times, a psychologist, an educator and a social worker. These families tend to come as users of the social services because it occurs within the family any of the following reasons: – abuse within the family.-difficulties in the process of communication between parents and children-difficulties in the relations of couple-difficulties in the educational process and/or evolutionary development of the children.-other situations of family crisis.